The 2024 Christmas season once again marked a high point for parcel logistics, and Hermes Germany drew a consistently positive conclusion. The parcel service provider handled almost 9 percent more shipments from October to Christmas Eve than in the same period last year. With a timely delivery rate of 99.8 percent, a record result was achieved.
Historic peak days at the beginning of December
On two days, December 3 and 4, 2024, Hermes c level contact list Germany recorded historic highs of over 2.9 million shipments being processed each day. Taking all logistics process steps into account, the network handled over 4.5 million shipments on those days. These are the highest daily figures in the company’s history.
“These top results are a testament to the performance and professionalism of our team as well as the precise preparations,” explained CEO Dennis Kollmann.
Successful preparation for the Christmas business
To meet the challenges of the peak season, Hermes Germany began preparations in the spring. After a phase of lower capacity utilization during almost all the participants of the the summer months, capacities were systematically increased. Thanks to precise volume forecasts, sorting, transport, and personnel capacities could be precisely adjusted. The result: 99.8 percent of shipments submitted on time were delivered on time. With 95.3 percent being delivered on the first attempt.
Increasing shipping volumes in the private customer segment
There was also a significant increase in private sault data shipping. From October to Christmas Eve 2024, private customers sent 11 percent more parcels than in the same period last year. The approximately 17,000 Hermes ParcelShops . Which play a crucial role in the service provider’s network, were particularly popular.
The option to have parcels delivered directly to . A ParcelShop was used 16.8 percent more frequently in December 2024 than in the previous year. This highlights the growing popularity of this flexible delivery option.